A Brief Introduction to our Company

SBMGOS private investigation firm
SBMG Outsourcing, Inc. is a licensed and insured Private Investigator Agency providing commercial investigative services throughout southern Virginia.

Our portfolio of investigative services is constructed around the requirements of the commercial marketplace, the insurance industry and the legal community. Our savvy and resourceful team of professionals is prepared to employ every legal means necessary to close your file.

We invite you to contact us with questions or requests for information about our investigative service products. An investigator will discreetly respond to your inquiry with literature, samples of our work product, licensing documentation or any other information you require. We can be reached toll-free at (877) 937-6667.

We are grateful you have visited our site and encourage you to learn more about us by clicking the links displayed at the top of this page.

We wish to announce that residents visiting this site from Atlanta, Georgia can find excellent service with the following private investigation firm:

e-Investigations International
235 Peachtree St NE #400,
Atlanta, GA 30303
(404) 575-1919

Our friends at e-Investigations International are specialists when it comes to computer forensics, child custody investigations and they’re pretty darn good at everything else, too. If you require their services, be sure to tell them that Brian (that’s me) sent you. All of their investigative services are backed by guarantees and protected by state licensing standards.

The Plan Is… Not to have one.

Consider the scene…

The Investigator arrived at Claimant’s residence at 05:00 this date. Upon arrival at this location, the Investigator observed that Claimant’s vehicle was not on the premises. No activity and no lighting was observed at the site, and there was no other evidence that would confirm or refute occupancy at this location.

Investigator checked all other known destinations for Claimant including boyfriend’s residence, parent’s residence, and place of employment. Despite a thorough search, Claimant’s vehicle could not be located and the investigation was suspended at this time.


  1. Maybe she stayed somewhere else, or changed to a third-shift job you don’t know about. At that you could wait a few hours to see if they show up.
  2. There’s always the chance that the car’s in the shop but 05:00 is a little too early to try a PT call – Even if you tried to pull one off, chances are they won’t answer if they don’t know who’s calling that early.
  3. She might have moved since you last checked her place (it can and does happen).
  4. Half a dozen other scenarios I don’t feel like listing – Use YOUR imagination.

All these lead to one result if you stick around… A damn fine chance you’ll waste precious billing time watching an empty house or sleeping subject. The seasoned Investigator won’t spend a lot of time trying to figure out where she went. Rather, he’ll just move on to another case and research this one later in the day.

I think most important is to note what time the Investigator got there: 05:00. Starting that early provides the option of moving on to something else and at most, the next case starts around 06:00 – Still plenty early to catch someone at home if necessary and get in a full 10 hours. And even if that subject’s not home, there’s still time to try and catch another subject if you hurry your ass up.

One trend is to do surveillance only during “Business Hours” on W/C assignments. Sure, that’s when the subject should be home to prove the case but nowadays, how the hell do you know for sure? Thanks to the prevalence of CallerID people just won’t answer the phone. Banning of CID spoofing just compounds that problem. Gas prices lend prudence to car-pooling so if his car’s there, so what? Fact is if you’re not there early enough to see some lights come, you better be ballsy enough to do door knocks. Otherwise nothing says that you didn’t spend the day watching an empty house.

It’s also difficult to justify starting another case (especially for another client) that day if you don’t discover your first one’s crapped out until 09:15 – Your client will wonder what the hell you were doing all morning. Sleeping late?

In the end, flexibility is the hallmark of the Professional Investigator. You just can’t do surveillance as a “part-time” job or you’ll wind up pissing off clients with your ineptitude. Since there are a precious few clients that regularly use surveillance (insurance, namely), cut-rate part-timers make the entire industry look stupid and the rest of us pay. Your subjects plan your day, not you. You can’t tell them when to be active so it works into your schedule.

So start early, and keep your gas tank full. Word.

High Maintenance Investigators

Why some of my colleagues bitch about SIU agents being a pain in the ass is beyond me. I’m forever hearing they don’t answer calls, don’t respond to e-mails, don’t provide enough information about claimants, blah blah.

In my experience, I’ve never found one I didn’t get along with or one who didn’t show me the utmost respect and courtesy. They’re professionals, and good at what they do. All they expect is for you to be professional, and be good at what you do too.

All I can figure is it’s a matter of time. Meaning, mutual respect for it since neither you, nor your client, have any to spare. “Time is Money” is an accurate statement but “Talk is Cheap” is horseshit. Talking takes time, that’s all I’m sayin’.

So, why would it surprise a decent PI that a busy-as-hell SIU agent doesn’t return phone calls? When my caseload’s heavy, I don’t either – particularly when someone wants a great answer to a stupid question. In fact, I’ve worked dozens of cases where everything from the assignment order to the submission of the report was handled via electronic mail and at that, only a couple of messages. I’ve even had a couple of clients I’ve only corresponded with, and never actually spoken to. It’s a beautiful thing, that e-mail. I can’t text-message for shit, my fingers just aren’t that nimble. But if I could, you bet your ass I would in the interest of respecting my client’s precious time.

At that, I’m at a bit of a loss why some colleagues don’t get responses to their emails. Could it be their e-mails are actually eeeeeeeeeee-mails? An e-mail, as far as I’m concerned, ought to be around 3 lines long at most – Anything more should go into an attachment as an official “Document”. I get some messages from these other guys that are just tedious to read, mini-books in fact. Most of the time, it’s just long-winded bullshit that they wanted to word “just so”. Whatever. If I get an e-mail that looks like it’s going to take more than 30 seconds to read, it’s got a great chance of going in the crapper.

Quite frankly, my rates are high enough to charge by the minute so anything that takes more than a few seconds to read costs me money. If it’s in an attachment, the meter starts running – That’s something I consider more like evidence, and digesting such would be time spent on my client’s behalf. As a professional, I try to spend such time-money wisely and with value to my client in mind. Since the entire concept behind the SIU’s existence is to both provide value to policy holders and keep their company competitive, it wouldn’t surprise me that long-winded e-mails addressed to their department likewise go in the crapper as a matter of policy.

As for not providing enough information about a claimant, I’m baffled. Isn’t that what the PI is being paid to gather? If the SIU had enough information about a claimant, why in the hell would they need a Private Investigator?

Absolutely, the more info they can predicate, the better and the SIU guys know that – they’re not idiots. They do get busy sometimes and don’t always review the assignment orders. If they send me one that looks especially difficult (like, a “John Smith”), I’ll occasionally ask if they’ve got anything else on a claimant just to keep from killing the budget on database work. But generally, a name, address and SSN is all I expect. If a PI can’t work on that alone, he probably doesn’t have the resources needed to be effective at his profession and I can see why the SIU wouldn’t be particularly communicative.

I suppose success in the claims industry is all about trying to be a low-maintenance vendor. Do the job, write the report, don’t bug the client and be done with it. That’s how I roll.